Is your company plagued by turnover, disengagement, and communication breakdowns? The solution lies in cultivating empathetic leadership in your organization. Discover the direct link between empathy and improved business outcomes, gain practical strategies to solve civility issues, and understand why a culture of empathy leads to greater team cohesion. As an HR leader, this webinar will give you the tools to build a high-performing workplace. Join attorney and author of the Empathetic Workplace, Katharine Manning for this webinar.
Meet the Presenter
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Katharine Manning
Katharine Manning is the President of Blackbird, providing training and consultation on empathy at work. The author of The Empathetic Workplace: Five Steps to a Compassionate, Calm, and Confident Response to Trauma on the Job, she teaches at American University and in the Master’s in Trauma-Informed Leadership Program at Dominican University. Featured in the Harvard Business Review, Fast Company, Newsweek, CNBC, Business Insider, Thrive Global, and CEOWorld, she has worked on trauma and victimization for 25+ years, including 15 years as Senior Attorney Advisor at the Justice Department, consulting in cases like the Boston Marathon bombing and the Pulse Nightclub shooting.
SHRM certification has approved this webinar for 1 PDC toward SHRM-CP or SHRM-SCP recertification. A program code will be provided at the end of the webinar.