This program shows HR professionals how to use artificial intelligence to build a more responsive and efficient HR function. Participants will learn to create a unified, self-service experience that helps employees find answers and take action quickly, eliminating the need to navigate multiple portals or wait on slow systems. The session details how to deploy AI-guided workflows that resolve employee requests with less back-and-forth, freeing HR staff and line managers to concentrate on high-value work. Leaders will discover how to use AI to streamline complex hire-to-retire journeys by connecting teams, systems, and tasks across departments, simplifying critical employee transitions and improving operational excellence.
Learning Objectives:
- Implement an AI-powered service delivery model that provides employees with instant, guided self-service to reduce dependency on multiple portals and legacy HR systems
- Deploy AI-guided workflows that automate request resolution, minimize back-and-forth communication, and empower HR teams and managers to focus on high-value work
- Design streamlined hire-to-retire processes by using AI to connect disparate systems, teams, and tasks across departments for seamless employee transitions
- Establish governance frameworks and ethical guidelines for AI implementation in HR that ensure fairness, transparency, and compliance
- Measure the ROI of HR AI initiatives using key metrics such as request resolution time, employee self-service adoption rates, and operational cost reduction
Meet the Presenter
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Dr. Gleb Tsipursky
Dr. Gleb Tsipursky was named “Office Whisperer” by The New York Times for helping HR leaders overcome frustrations with Generative AI. He presents regularly for SHRM and serves as the CEO of the future-of-work consultancy Disaster Avoidance Experts. Dr. Gleb wrote seven best-selling books, including most recently ChatGPT for Leaders and Content Creators: Unlocking the Potential of Generative AI. His cutting-edge thought leadership was featured in over 650 articles and 550 interviews in Harvard Business Review, Inc. Magazine, USA Today, CBS News, Fox News, Time, Business Insider, Fortune, The New York Times, and elsewhere. His writing was translated into Chinese, Spanish, Russian, Polish, Korean, French, Vietnamese, German, and other languages. His expertise comes from over 20 years of consulting, coaching, and speaking and training for Fortune 500 companies from Aflac to Xerox. It also comes from over 15 years in academia as a behavioral scientist, with 8 years as a lecturer at UNC-Chapel Hill and 7 years as a professor at Ohio State. A proud Ukrainian American, Dr. Gleb lives in Columbus, Ohio.
Resources:
To get post-training resources, including a copy of the speaker's best-selling book on Generative AI integration, titled ChatGPT for Leaders and Content Creators: Unlocking the Potential of Generative AI, please fill out the resource form at this link https://tinyurl.com/daeevent
SHRM certification has approved this webinar for 1 PDC toward SHRM-CP or SHRM-SCP recertification. A program code will be provided at the end of the webinar.