This program shows HR professionals how to use artificial intelligence to build a more responsive and efficient HR function. Participants will learn to create a unified, self-service experience that helps employees find answers and take action quickly, eliminating the need to navigate multiple portals or wait on slow systems. The session details how to deploy AI-guided workflows that resolve employee requests with less back-and-forth, freeing HR staff and line managers to concentrate on high-value work. Leaders will discover how to use AI to streamline complex hire-to-retire journeys by connecting teams, systems, and tasks across departments, simplifying critical employee transitions and improving operational excellence.
Learning Objectives:
- Implement an AI-powered service delivery model that provides employees with instant, guided self-service to reduce dependency on multiple portals and legacy HR systems
- Deploy AI-guided workflows that automate request resolution, minimize back-and-forth communication, and empower HR teams and managers to focus on high-value work
- Design streamlined hire-to-retire processes by using AI to connect disparate systems, teams, and tasks across departments for seamless employee transitions
- Establish governance frameworks and ethical guidelines for AI implementation in HR that ensure fairness, transparency, and compliance
- Measure the ROI of HR AI initiatives using key metrics such as request resolution time, employee self-service adoption rates, and operational cost reduction
Meet the Presenter
SHRM certification has approved this webinar for 1 PDC toward SHRM-CP or SHRM-SCP recertification. A program code will be provided at the end of the webinar.