Job Summary:

The Conference Planning Specialist will collaborate with clients to develop comprehensive plans for conferences to be held at the conference center.

Supervisory Responsibilities:

• None.

Duties/Responsibilities:

• Coordinates and meets with clients to gather initial scope and specifications of conference, including size, dates, and facilities desired.
• Reserves necessary facilities and equipment, which may include hospitality suites, audio/visual equipment, furnishings, dining facilities, exhibit space, meeting and hotel rooms, and other items per the clients instructions.
• Provides cost estimates and prepares a contract for the client.
• Researches and suggests options for excursions and sightseeing opportunities.
• Collaborates with clients and publishers to ensure information packets and other promotional and registration materials are accurate and completed in a timely manner.
• Collaborates with the Catering Manager and other appropriate staff to plan for meals and entertainment.
• Assists with room reservations and, as appropriate, travel arrangements in alignment with contract.
• Provides on-site support during the event as needed to provide services or resolve problems.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite or related software.
• Excellent organizational and problem-solving skills.
• Ability to multitask.
• Ability to respond to issues and clients with a calm, courteous, and helpful manner and attitude.

Education and Experience:

• Bachelors degree required, preferably in Business Administration or related field.
• At least three years of experience planning company or conference center events required.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.