Job Summary:

The Mortgage Processing Clerk will perform a variety of clerical and technical duties to assist mortgage applicants and clients.

Supervisory Responsibilities:

• None.

Duties/ Responsibilities:

• Prepares or collects, maintains, organizes, files, records, and manages all documentation related to mortgage applications, real estate collateral, and insurance policies.
• Handles inquiries and document requests from clients, realtors, and colleagues.
• Alerts underwriter or other staff of any missing records, documents, or other irregularities in the mortgage application process.
• Acquires the title insurance policy from the title company at closing.
• Performs other duties as assigned.

Required Skills/Abilities:

• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Proficient with Microsoft Office Suite or related software.

Education and Experience:

• High school diploma or equivalent required.
• Some prior mortgage experience preferred.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.