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The silent threat in today’s workplaces isn’t people “quiet quitting,” or doing the bare minimum in their job. It’s employees who stay but are stuck, burned out, and silently disengaging — a newer phenomenon known as “quiet cracking.” Jared Pope, a benefits and employment law attorney and the CEO of Work Shield, joins Marjorie Morrison to discuss the early warning signs HR and people managers often miss and why quiet cracking is harder to spot than traditional burnout. From tackling toxic culture to emphasizing wellness programs, discover practical HR strategies you can use to address disengagement at your organization before it becomes a crisis.
Related to this Episode
SHRM 2025 Insights: Workplace Mental Health
Supporting mental health at work is a complex challenge, and it takes action and commitment from everyone in the organization. SHRM Thought Leadership surveyed 1,193 U.S. workers and 2,076 HR professionals in February 2025, and 16,000 workers across 16 countries from February to June 2024.
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News + Insights
Discover the top five ways you can increase employee retention by improving workplace culture, according to The State of Global Workplace Culture in 2023 report from SHRM Research.
Quiet quitting remains prevalent, but employers should look for underlying causes rather than assuming employees are lazy. The underlying causes for employees who work just to the letter of their job description may result in legal claims.
Support employee engagement and retention with stay interviews. Learn which questions to ask and how to create a positive, inclusive workplace culture.
Reimagine your employee retention strategies to boost job satisfaction, improve loyalty, and reduce turnover. Learn practical tips for your organization.
Podcast Episode Guest
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Jared Pope
Jared Pope is the Founder and CEO of Work Shield, the only end-to-end solution that manages workplace harassment and discrimination from start to finish. A seasoned Benefits and Employment Law attorney, Jared has more than 20 years of experience in ERISA, compliance, and employment matters. He founded Work Shield in 2018 to give employers a proactive and comprehensive way to address misconduct while reducing the legal, reputational, and financial risks tied to workplace misconduct.
Under his leadership, Work Shield empowers organizations with real-time reporting, impartial investigations, and actionable workplace analytics. Employers reduce liability while employees gain confidence that their voices will be heard and their concerns addressed fairly. Jared is recognized as a forward-thinking leader in risk mitigation and workplace integrity who helps organizations create safer and more accountable workplaces.
Feature Story
AI empowers HR to combat quiet quitting through proactive engagement, tailored feedback, and tools that boost employee morale and productivity.
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