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Job Summary:
The Sales Engineer serves as a liaison in the sales process when complex and technical equipment or services are involved.
Supervisory Responsibilities:
- None.
Duties/Responsibilities:
- Consults with existing and potential clients to assess and understand equipment needs and systems requirements.
- Drafts or assists with the drafting of presentations and other documentation and materials that explain products and services to customers.
- Provides expertise and support to sales teams to communicate products, services, and client needs.
- Ensures that customer needs are met, which may include product modifications.
- Proposes improved materials or products to customers and explains benefits of changes.
- Provides support to customers and resolves problems with installed equipment.
- Prepares product orders and schedules deliveries.
- Assists with research and development of new products.
- Performs other duties as assigned.
Required Skills/Abilities:
- Excellent verbal and written communication skills.
- Excellent sales and customer service skills with a proven ability to explain technical products to non-technical audiences.
- Ability to apply engineering, technology, or other related principles to product sales.
- Excellent organizational skills and attention to detail.
- Proficient with Microsoft Office Suite or related software.
Education and Experience:
- Bachelors degree in Engineering or field related to products and services being sold preferred.
- Two to four years of related product or sales experience required.
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at a time.
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