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In today’s increasingly polarized world, even a casual mention of politics or differing opinions at work can escalate tensions. Roy Abdo, CEO of Digital Revamp, shares communication and storytelling tips for leading with civility and empathy — like sharing personal narratives, using more thoughtful and inclusive language, and distinguishing between perspective and perception — to help defuse disagreements when they inevitably arise.
Actionable frameworks HR leaders can use to leverage storytelling for more civil internal communications.
The Civility Starter Kit is designed to provide you with everything you need to foster a culture of civility and respect in your workplace.
Dive deep into game-changing topics impacting today's workplaces. And every Saturday, our All Things Work podcast is the top story in SHRM's All Things Work newsletter. Subscribe now so you never miss an episode! Plus, get feature articles, related content, SHRM's latest research, and more.
Learn to foster unity and navigate difficult conversations with confidence, civility, and transparency.
Download SHRM's workplace civility memo template to address controversial news events. Maintain professionalism and prevent disruptions at work.
Learn which federal and state laws protect employee speech to handle complex situations in compliance with requirements and mitigate employers' legal risks.
Senior leadership is an overlooked cause of incivility in the workplace. See how middle management can take steps to foster a positive workplace environment.
Roy Abdo is the CEO of Digital Revamp and a strategic advisor to governments, mission-driven organizations, and executives on narrative strategy, reputation, and digital engagement. Based in Washington, DC, he leads cross-channel campaigns that translate complex issues into clear stories that move audiences to act. Roy’s work spans partnerships with SHRM, the American Psychological Association, the World Bank’s GAFSP, and the U.S. Department of Defense, among others. A frequent speaker and workshop facilitator, he is known for combining data, social listening, and AI-enabled content systems to scale executive thought leadership and brand trust. Roy holds an MBA from Johns Hopkins University and serves on the board of the National Digital Roundtable.Ellequate leverages behavioral science, real-time data, and AI to help HR leaders make smarter decisions on pay, policies, and culture. Nicole also spearheaded the development of Ellequate’s compensation intelligence tool, which enables employers to move beyond market benchmarks and align pay with internal value, skills, organizational priorities, and sustainability. A frequent national speaker at SHRM, WELCOA, and DisruptHR, Nicole is a Goldman Sachs 10,000 Small Businesses graduate and has been recognized with honors including the CLIMB Award, Best in Tech: Woman/Minority to Watch, and the Cincinnati Business Courier’s Forty Under 40.
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Discover why now is a good time for HR to focus on helping employees through difficult and life-changing moments, and how workplaces can better integrate life and work.
As part of SHRM's commitment to providing cutting-edge resources, get additional perspective and more insights in content curated from SHRM and around the web.
Deciding to openly share compensation information across your workplace requires careful planning, stakeholder buy-in, and a commitment to ongoing communication.
Learn how inclusive spirituality initiatives in workplace wellness programs can reduce stress, boost resilience, and foster connections among employees.
Discover actionable strategies to foster trust, improve communication, and strengthen relationships with team members by avoiding common leadership pitfalls.