Learn from a retired SWAT negotiator how to handle workplace crises and difficult conversations as an HR professional. Scott Tillema, keynote speaker and corporate trainer at The Negotiations Collective, goes over the four principles of crisis negotiation with host Monique Akanbi, as well as quick decision-making strategies for high-stakes and sometimes emotionally charged situations.
Episode Guest
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Scott Tillema
Keynote Speaker & Corporate Trainer, The Negotiations Collective
Scott Tillema is a global keynote speaker, corporate trainer, and retired SWAT hostage negotiator. As a partner at The Negotiations Collective, an international negotiation and conflict resolution training firm, Scott provides organizational instruction on leadership, influence, and difficult conversations.
Scott holds a master’s degree in psychology, a bachelor’s degree in behavioral science, and has received negotiation training from the FBI and at Harvard University’s Program on Negotiation.
As a professional speaker, Scott has delivered leadership training sessions on four continents and has twice been featured as a SHRM speaker at the annual conference, along with state HR conferences across the country. Scott inspires professionals to strive toward greater connection, while building their confidence and sharing the tools to have difficult conversations that bring positive change and organizational impact.
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