Job Summary:

The Financial Aid Director will oversee and manage all aspects of the universitys Financial Aid Department.

Supervisory Responsibilities:

• Recruits, interviews, hires, and trains new staff in the department.
• Oversees the daily workflow and mission of the department.
• Provides constructive and timely performance evaluations.
• Handles discipline and termination of employees in accordance with company policy.

Duties/Responsibilities:

• Provides executive leadership and administrative oversight to the Universitys financial aid department.
• Develops and maintains collaborative relationships with students, faculty, staff, and other university departments.
• Develops and implements strategies, policies, and procedures to maintain and improve student opportunities and enrollment via accessible financial aid programs.
• Trains and educates financial aid staff, ensuring staff are equipped to counsel students on available financial aid options and opportunities.
• Develops or oversees the development of educational materials to educate students, parents, and other borrowers on the differences in financial aid options including government loans, private loans, grants, scholarships, work study, and other forms.
• Develops and maintains relationships with representatives from private and government lending agencies.
• Negotiates contracts with university lenders.
• Drafts, reviews, and implements policies, guidelines, and standards to ensure students maintain financial and academic eligibility for financial aid.
• Periodically audits and reviews recordkeeping processes to ensure accurate and complete recordkeeping in accordance with federal, state, local, and laws, regulations, and university policies.
• Monitors financial aid practices to ensure compliance with applicable federal and state laws and regulations and university policies.
• Maintains knowledge of applicable laws, regulations, and best practices.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent supervisory and leadership skills with the ability to train and mentor others.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to establish and meet departmental goals and standards.
• Ability to prepare and present detailed financial reports to a broad audience.
• Thorough understanding of the laws and regulations involved in financial aid programs and university policies.
• Proficient with Microsoft Office Suite or related software.

Education and Experience:

• Masters degree in related field required; MBA in finance preferred.
• At least five years of experience in related field with a minimum of three years of supervisory experience required.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.