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Stay interviews go beyond job satisfaction surveys — they uncover why employees stick around, what frustrates them, and what might send them looking elsewhere. Carlyne Ervin, SHRM-CP and VP of HR at Chrysalis, a nonprofit removing barriers to work, joins host Monique Akanbi, SHRM-CP, to share how HR can make these proactive conversations meaningful to minimize the high expense of turnover. She also explains how to spot hidden red flags and turn insights into actions that keep your top talent engaged and committed before it’s too late — and you’re saying goodbye at the exit interview.
Support employee engagement and retention with stay interviews. Learn which questions to ask and how to create a positive, inclusive workplace culture.
The top leadership strategies, including leadership development, change management, and improving employee experience, to navigate workplace challenges.
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This spreadsheet contains formulas to calculate the total cost of turnover per employee.
Five questions make stay interviews effective. When you follow up each query with strong probing questions, you will get all the information needed to develop individualized engagement and retention plans that really work.
Too often, managers are unaware of and therefore fail to respond to disgruntled workers, raising the risk that frustrated employees will leave for other opportunities and perhaps burn some bridges on their way out.
Discover 10 noteworthy HR trends shaping the second half of 2025. Gain insights and strategies to help your HR team adapt and thrive.
Carlyne C. Ervin, MBA, SHRM-CP, PHR, is a Human Resources executive with over 20 years of experience, having dedicated the majority of her career to the nonprofit and foundation sector. A Los Angeles native, she has worked for several nonprofits and foundations throughout Southern California, where she has advanced people strategy, organizational development, and workforce engagement. She has also been a proud SHRM member for 15 years and is now part of SHRM’s Executive Network. In addition, Carlyne contributes op-eds to the Los Angeles Sentinel, sharing insights on leadership, workplace culture, and HR strategy.
Carlyne currently serves as Vice President of Human Resources at Chrysalis, a Southern California nonprofit and social enterprise that helps individuals overcome barriers to employment. As a member of the Senior Leadership Team, she partners with colleagues and the Board of Directors on HR initiatives, organizational strategy, and workforce planning.
Recognized as a change agent, Carlyne is passionate about shaping organizational culture and leading initiatives that foster inclusion, accountability, and high performance. She believes that innovation is key in HR; blending compliance with creativity, strategy with empathy, and always keeping people at the center of the work.
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Learn to conduct an effective stay interview and explore their relationship with improved retention rates. Get started with sample stay interview questions.
As part of SHRM's commitment to providing cutting-edge resources, get additional perspective and more insights in content curated from SHRM and around the web.
Find out about Nebraska's amended Healthy Families and Workplaces Act, including paid-sick-time requirements, employer obligations, and key compliance details.
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Explore the potential impact of the 2025 government shutdown on businesses and workers, including key challenges and long-term effects.