Newsom Expands Use of GenAI to Improve State Government Services
Gov. Gavin Newsom announced that California has entered into three new agreements to use generative AI (GenAI) to reduce highway congestion, improve roadway safety, and enhance customer service at a state call center. These agreements are part of his effort to make state operations more efficient and responsive to the people it serves and follow his 2023 executive order directing state agencies to use GenAI technologies to improve state services and help solve important issues.
An organization run by AI is not a futuristic concept. Such technology is already a part of many workplaces and will continue to shape the labor market and HR. Here's how employers and employees can successfully manage generative AI and other AI-powered systems.
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