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Beyond Hiring: Solving HR’s Leadership Crisis


October 14, 2026 12:00 PM ET

Register Now

As AI reshapes how work gets done, organizations increasingly need future leaders who can build trust, elevate teams, and lead through change. Yet most talent pipelines rely heavily on subjective or limited data, overlooking deeper behavioral signals that reveal where leadership potential is emerging. The result is a costly blind spot: leadership gaps that surface too late, even as the talent to fill them already exists inside the organization.

Join KeyAnna Schmiedl, Workhuman’s Chief Human Experience Officer, in conversation with Tara Cooper, Global HR Tech Analyst & Advisor, at Mercer and Lauren Starkand, Head of Talent & Development at Mercer, as they explore the challenges organizations face in identifying future leaders and how a new generation of AI is helping close those gaps. Learn why rich behavioral data from employee recognition provides a stronger picture of how leadership emerges across an organization, and how AI can transform these signals into actionable insights that help HR make more informed talent decisions earlier.

Attendees will walk away with:

  • Ways to assess whether your current succession and talent identification processes are rewarding visibility over capability, and which employees are getting missed
  • Why behavioral signals like peer-to-peer and cross-functional recognition patterns can help organizations develop a more complete view of emerging talent
  • Practical strategies to translate talent signals into a more dynamic pipeline that identifies and develops future leaders before gaps emerge
  • New thought leadership, developed in collaboration with Workhuman and grounded in Mercer research, to take back to your team

Meet the Presenters

  • Guest headshot
    KeyAnna Schmiedl

    KeyAnna Schmiedl is Workhuman’s Chief Human Experience Officer, responsible for guiding all of the organization’s human experience strategy, including talent, total rewards, learning and development, culture, and employee experience, organizational design, corporate social responsibility, and DEI initiative. Previously, Schmiedl was the VP of Social and Environmental Impact (SEI) at Mozilla, the global head of Culture & Inclusion at Wayfair, and worked with top organizations such as Harvard University, Santander Bank, and IBISConsulting. She has received the industry’s esteemed Diversity Leader Award granted by the Diversity Journal® due to her stand-out work in creating an open, equitable, and inclusive workplace culture. Schmiedl was also featured on Fortune’s 40 Under 40 list and was named a DEI Trailblazer by Business Insider in 2021. Her superpowers include navigating complex structures to grow relationships and opportunities, connecting key stakeholders, assessing organizational readiness to allow for dialogue on DEI and people process topics at appropriate levels for all constituencies, and challenging/equipping leaders to move from careful to thoughtful conversations. She holds an Advanced Graduate Certificate in Organizational Learning & Development from Suffolk University, an MBA in Human Resource Management, and a Bachelor of Science in Human Services from Fitchburg State University. She resides in the Greater Boston area with her husband, two boys, and a growing menagerie of pets.

  • Guest headshot
    Lauren Starkand

    Lauren Starkand is the Sr. Talent Partner for Mercer and leads Marsh's Global Career COE. Managing a portfolio that includes talent management, enterprise learning, performance management, career development, and global early careers, she is currently modernizing the talent experience for 95,000 colleagues through the integration of AI-enabled tools and intuitive development processes. She previously served as Head of Talent Strategy & Careers at Stripe and spent 15 years at Citigroup, where she rose to become the Global Head of Consumer Banking Talent & Diversity. She received her Master’s in social-Organizational Psychology from Teacher’s College, Columbia University, and her B.A. in Economics from the University of Pennsylvania. She lives in Brooklyn with her husband, Javier, her 11 year-old son, Luke, and her 8 year-old daughter, Julia.

  • Guest headshot
    Tara Cooper

    Tara Cooper is the Global HR Tech Analyst and Advisor at Mercer. She has over 16 years of experience in the HR technology industry, with a special passion for innovative and disruptive tech. With expertise in go-to-market strategy, product marketing, and market research, she leads the HR Tech Analyst practice where she works to uncover and share industry trends and insights with HR leaders, tech buyers and vendors.​​ Before joining Mercer, she played a key role in building and executing go-to-market strategies for brands like HireVue, SmashFly and Beamery, where helping organizations find and retain talent was a top priority.  She also served as a strategic advisor to early-stage work tech founders, guiding them through the industry landscape and positioning their offerings to meet the evolving needs of HR.n Cooper lives just outside Ann Arbor, Michigan where you can find her engrossed in an audiobook, binging on true crime, or hiking with her family.

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This webinar is sponsored by Workhuman.

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SHRM certification has approved this webinar for 1 PDC toward SHRM-CP or SHRM-SCP recertification. A program code will be provided at the end of the webinar.

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