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Caregiving Support at Work: A Business Imperative


October 20, 2026 1:00 PM ET

This session is part of SHRM's Healthy Workplaces Virtual Retreat. When registering, you will be prompted to select all the sessions you are interested in attending.

Register Now

Caregiving is not only a personal challenge. It’s a workforce issue with measurable business and economic consequences. As employees juggle responsibilities for children, aging parents, spouses, and other loved ones, employers are facing growing impacts on productivity, retention, workforce participation, and talent availability. With demographic shifts, care-sector labor shortages, and rising costs adding pressure, organizations need new strategies to support employees while strengthening business performance.

Join experts from Stanford University, KPMG Economics, and Bright Horizons as they explore caregiving’s growing impact on the workforce and share strategies for uncovering hidden risks, fostering a culture of support, and building a compelling case for long-term investment in family care benefits.

In this webinar, you’ll learn how to:

  • Recognize how caregiving responsibilities influence workforce stability, talent strategy, and organizational performance
  • Leverage workforce data, employee insights, and organizational priorities to identify caregiving-related risks and opportunities
  • Make the case for long-term investment in family care benefits by elevating employee voices and connecting care strategy to workforce resilience, well-being, and long-term competitiveness.

Meet the Presenters

  • Guest headshot
    Phyllis Stewart Pires

    Phyllis Stewart Pires is a leader in helping organizations navigate the rapidly changing dynamics of how people live and work. Serving on the senior leadership team for Stanford’s central University Human Resources function, as AVP of Employee Support Programs & Services, Phyllis is responsible for the strategic direction, planning, and implementation of policies and programs for several university-wide human resource functions. Under her leadership are comprehensive wellness programs, dependent care, worklife programs, flexible work implementation, mental health services, and employee experience. Her team oversees one of the largest and most complex child care systems in higher education, serving more than 900 children across six child care centers.

  • Guest headshot
    Matthew Nestler

    Matthew Nestler, PhD, is a senior economist who joined KPMG LLP in 2024 and is part of the KPMG Economics team. He is responsible for monitoring and writing analyses about several labor market economic indicators, including the Job Openings and Labor Turnover Survey (JOLTS), consumer credit outstanding and household debt and credit. In addition, he co-authors a quarterly report about macroeconomic topics in Latin America.

    Matthew also leads research on the care economy (childcare, eldercare and paid leave), and what the care crisis means for workers and their families, employers and the overall US economy. He constructed a new indicator, the Parental Work Disruption Index, which quantifies how many workers are impacted by inadequate childcare options each month. His research has been featured in prominent media outlets, including the Financial Times, Barron’s, Forbes and CNBC.

    Prior to joining KPMG, Matthew was Director of Research Insights, Corporate Impact, at the nonprofit JUST Capital. He led a research team and was responsible for designing, managing and implementing cross-functional research projects on workforce and other ESG topics. He also has private sector experience in consumer and market research and risk consulting.

    He received a BA in Spanish Language & Literature from Wesleyan University, an MA in the Social Sciences (MAPSS) from the University of Chicago, and a MA in Political Science and a PhD in Economic History from Stanford University. His doctoral research examined inflation and inequality through the case study of Brazil, focusing on social movements, worker-employer relations, food supply chains and economic policymaking. He speaks Spanish and Portuguese.

  • Guest headshot
    Julie Green

    Julie Green has been a part of the Bright Horizons family for 22 years, supporting organizations and their employees in a variety of roles. Currently, she is serving as the Director of Solutions Strategy where she meets regularly with both current and prospective clients to access their benefit strategies and identify solutions that best support working families while maximizing equity and impact. In just the last two years, Julie has partnered with over 500 U.S. and global partners to design programs tailored to the needs of their key employee populations.

    Julie graduated from John Caroll University with a bachelor’s degree in communication and media studies and currently resides in Ohio with her husband and four children.

Webinar Sponsor
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This webinar is sponsored by Bright Horizons.

SHRM Recertification Provider

SHRM certification has approved this webinar for 1 PDC toward SHRM-CP or SHRM-SCP recertification. A program code will be provided at the end of the webinar.

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