Grief, caregiving and end-of-life planning are inevitable realities, yet they're often overlooked in workplace benefits. When employees experience loss, they aren't just managing emotions; they're navigating financial, legal and administrative challenges that can affect their well-being, productivity and connection to work.
Join Everest Funeral Concierge's experts as they explore how companies can close this often-overlooked benefits gap and develop a more compassionate employee experience. You'll gain practical strategies to better support employees before, during and after life's most difficult moments. Attendees will learn:
- Why grief and caregiving deserve a place in your benefits strategy
- Practical ways to strengthen end of life planning, bereavement support and manager readiness
- How global organizations can provide consistent, compassionate support across locations
- Steps to take to help employees feel supported when they need it most
Meet the Presenters
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Julie Fenske
Julie Fenske is Vice President for Group Benefits at Everest. She partners with HR leaders, benefit professionals and brokers throughout the U.S. to integrate Everest into their benefit offerings. By adding Everest, organizations demonstrate a commitment to employees’ mental and financial well-being while fostering a culture of caring.
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Michelle Hales
With more than 25 years in the funeral industry, Michelle Hales has dedicated her career to supporting people through life's most difficult moments. Having worked across operations, HR, business development, and management within a major corporate funeral organisation, she has developed a deep understanding of both the human and commercial aspects of bereavement support. Now Director of Client Services for UK & Ireland at Everest Funeral Concierge, Michelle applies her industry expertise to helping organisations better support employees and their families. Known for her approachable manner and ability to see challenges from multiple perspectives, she is a respected voice within the sector and a passionate advocate for meaningful support services.
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Susannah Heims
With over 12 years' experience in the Group Protection market, Susannah Heims is a leading advocate for employee wellbeing and workplace resilience. As Business Development Director at Everest Funeral Concierge, she works with employers, advisers and HR leaders to support employees through bereavement, caring responsibilities and other significant life events.
Combining industry expertise with practical insight, Susannah helps organisations develop compassionate support strategies that enhance wellbeing, strengthen engagement and foster a more supportive workplace culture.
SHRM certification has approved this webinar for 1 PDC toward SHRM-CP or SHRM-SCP recertification. A program code will be provided at the end of the webinar.