Labor and employee relations directly affect productivity, brand reputation, and cost control. Poorly managed relations can lead to lawsuits, fines, strikes, and turnover — all of which erode profitability. HR leaders who master labor relations ensure compliance, build trust, and prevent costly disruptions. A proactive approach not only reduces risk but also strengthens workforce engagement and long-term retention.
Member OnlyFacing employee disputes or labor law challenges?
Ask a SHRM Knowledge Advisor for strategies to reduce risk and maintain positive workplace relations.
Key Data & Trends
74%
HR executives rate labor and employee relations as effective — but only 48% of workers agree
71%
Rate of employee engagement in organizations that prioritize caregiver support boosts engagement (vs. 48% for those who don’t)
80%
Retention rate for organizations with proactive approaches to labor and employee relations (vs. 62% for those who don’t)
Employee Relations: Creating a Positive Work Environment
Strengthen workplace culture and reduce risk with strategies that improve engagement, retention, and compliance.
Latest News
Frontline employees keep organizations running. Learn how recognition, communication, and effective management help them feel valued, engaged, and motivated.
Learn how to support employees affected by the conflict in Iran while building foundations for long-term support in an unpredictable global environment.
Champion compassionate workplace change with June's Law, which provides verified cancer patients extended job protection and mental health support.
Delve into the power of proactive HR strategies for impactful change and future readiness, based on leading research insights.
Week one plays a critical role in how new hires perceive your organization. This culture first onboarding guide shares practical ways to create a first-week experience that builds connection, confidence, and belonging, starting day one.
Reduce Risk. Protect Your Bottom Line.
From workplace disputes to labor law changes, SHRM membership gives you compliance guidance and resources to prevent costly disruptions.
Become a SHRM Member and safeguard your organization today.
Already a member? Log in to access the Benefits Survey.
Newest Member Resources
?qlt=82&ts=1781275050978&dpr=off&fmt=png-alpha&bfc=on "903425254")
Find out when addiction qualifies as a disability under the ADA. Learn how to apply workplace policies fairly and manage accommodation requests.
Gain practical guidance on legal risks tied to employee termination. This resource outlines key challenges and proactive steps for HR teams to protect organizations.
An employee’s refusal of an ADA accommodation does not end HR’s obligations. Find out how to document, communicate, and keep the process compliant.
Strengthen your accommodation process with this toolkit for HR professionals. Address barriers, improve retention, and reduce legal risk in your organization.