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CHICAGO—Thefour steps to successful employee relationships cover self-evaluation techniques that can help a manager improve, or even help junior-level staffers decide if they want to accept a managerial position, a former psychology professor who is now an HR consultant told attendees at The SHRM 60th Annual Conference & Exposition held here.
In his June 23 session, “Psych 101 for Managers—Four Steps to Successful Employee Relationships,” Mike Winstanley, president of winTrain Consulting in Farmington Hills, Mich., had the audience conduct free-association exercises in which they wrote all the words and phrases they associate with the words “leader” and “boss.”
Once that was complete, Winstanley outlined steps for self-evaluation by managers and employees who want a better understanding of their bosses.
Step 1: Look in the mirror
Looking in the mirror is critical and will begin to define the path to being a better leader, he said. Questions to ask are:
Step 2: Define your role
Do you truly believe you can become a great leader? All of these looks in the mirror are meaningless unless you think you can change. If you have doubts, analyze why. Do you blame your company or your boss for holding you back? Is it inside you? Fear of success? Fear of failure? Answer those questions honestly.
Step 3: Understand differences
People are different and are comfortable or uncomfortable with others depending on how well they know the person. Bosses who are leaders will try to make a connection with an employee.
Step 4: Change
Do not try to change everything at once, but work on one thing at a time.
Successful leaders make self-analysis part of their daily schedule.
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