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Although 83 percent of HR leaders agree that all people decisions should be based on data and analytics, just 37 percent use data to solve people management problems, according to Becoming a People Company, a survey report from software company Sage People.
"HR is playing catch-up when it comes to data," said Sage People Executive Vice President Adam Hale in an interview with SHRM Online, and that's hampering its ability to create informed strategies for its businesses.Research company Insight Avenue, on behalf of Sage People, polled more than 500 HR leaders in the United States and the United Kingdom at organizations with 500 to 2,000 employees in the IT, financial services and business professional services sectors.
The results were released in May.
"We've already seen sales and marketing teams go through a data science transformation over the last decade with great success, using insights to better understand and engage with their customers," Hale said. "Now it's critical HR follows suit and embraces people science to better understand their people."
Although much has been written about data science and how it has helped companies, many people decisions are still not data-driven—"even though leaders recognize this should be the case," the report states.
Among the other findings:
Data Could Aid Decision Making
HR Data Proves ValuableCombined with ever-increasing competition around attracting and retaining the best workers, these gaps in people knowledge and strategy are especially concerning for organizations that seek to grow and be more efficient.
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