Job Summary:

The Railroad Conductor will coordinate the daily activity of the train and train crew, ensuring the timely operation of the train and the safety of all passengers.

Supervisory Responsibilities:

• Directs and assists train crew, providing training and demonstration of appropriate methods for connecting and uncoupling cars, operating switches, and making repairs.

Duties/Responsibilities:

• Manages and facilitates the safe and efficient operation of the train and crew.
• Communicates with engineers or other dispatch staff to determine the trains route, timetable, and cargo before departure; reviews alerts and documentation regarding track, equipment, or route difficulties.
• Reviews cargo loading and unloading documentation to ensure that cargo is loaded and unloaded correctly.
• Inspects train and equipment prior to departure to ensure that equipment is in safe working condition and is in compliance with regulations and requirements.
• Communicates with other conductors or stations through radio or telephone.
• Assists with ticketing, passenger inquiries, and passenger complaints.
• Maintains passenger and crew compliance with orders, signals, rules, and regulations.
• Maintains vigilant observation of train, cargo areas, and station, reporting any suspicious activities and taking appropriate actions.
• Ensures the safety of bystanders and passengers.
• Intervenes when passengers violate rules or act in a disruptive or inappropriate way.
• Assists Locomotive Engineer with operation of locomotive equipment.
• Performs other duties as assigned.

Required Skills/Abilities:

• Excellent verbal communication skills.
• Excellent interpersonal and customer service skills.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Thorough understanding of railroad and train safety and care.
• Thorough understanding of railroad procedures and policies.

Education and Experience:

• High school diploma or equivalent required.
• Successful completion of a six-week training program or equivalent required.
• Current drivers license required.
• Three years of related work experience required.

Physical Requirements:

• Prolonged periods of standing and traversing railroad cars and tracks.
• Must be able to visually inspect locomotive vehicles in all types of weather.
• Must be able to lift, push, pull, climb, sit, and stand.
• Must be able to identify and distinguish colors and hear warning signals.
• Must be able to walk up to a mile on rough terrain.
• Must be able to lift up to 75 pounds at a time.