Share

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Vivamus convallis sem tellus, vitae egestas felis vestibule ut.

Error message details.

Reuse Permissions

Request permission to republish or redistribute SHRM content and materials.

New Laws Raise Wages for Delivery Drivers


driver delivering food

New city laws to boost pay for app-based delivery drivers are causing significant ripples in the gig economy. Companies have opposed local rules that raise the minimum wage for their drivers.

We’ve gathered a group of articles on this subject from SHRM Online and other trusted sources.

New Laws in Seattle and New York City

In Seattle and New York City, laws intended to bring delivery drivers up to minimum wage will also change how they are paid. Rather than earning per trip, they will be compensated on a time and distance basis or at a rate every time they are offered a job.

The rules are already eliciting challenges from companies including DoorDash, Instacart, Grubhub and Uber in the form of legal action, lobbying and public campaigns against the actions.

In Minneapolis, a similar law was vetoed last year by Mayor Jacob Frey, but city council members have vowed to take up the issue again this month. Colorado, Hawaii, Massachusetts and Washington have seen worker protection bills raised in their legislatures, while drivers in Chicago continue to organize for minimum-wage protections.

(Bloomberg)

Minimum Wage in New York City

In November 2023, New York City became the first major U.S. city to implement a minimum pay rate for app-based restaurant delivery workers. Delivery platform companies must pay delivery workers the minimum pay rate of at least $17.96 per hour.

The companies must pay drivers at least once per week and tell drivers how much the customer tipped for each delivery and their total pay and tips for the previous day.

(SHRM Online)

Shrinking Delivery Demand

In Seattle, laws mandating that some gig workers get sick days and a minimum hourly wage of $17.27 will take effect this month.

For lots of gig workers, delivering groceries, takeout and other items isn’t paying the bills like it once did. Demand for the delivery of many items, especially groceries, has tapered off since the early pandemic. That translates to lower earnings for many workers.

Many of the delivery services have pitched themselves for years to workers who don’t want a rigid 9-to-5 schedule. But working for the apps has started to look more like an office job, especially when it comes to working at a specific time.

(Business Insider)

Delivery Service Quitting Seattle

Citing new ordinances recently passed in Seattle that aim to help gig workers, the Target-owned delivery service Shipt informed customers this week that it will pause operations in Seattle starting Jan. 10.

Birmingham, Ala.-based Shipt works like same-day delivery companies such as DoorDash and Instacart, employing gig workers to pick and/or deliver groceries and other items. Target acquired Shipt in 2017 for $550 million.

Shipt said action taken by the Seattle City Council will impose significant operational challenges that would impact its ability to be compliant and continue providing value and service.

(GeekWire and The Seattle Times)

Advertisement

​An organization run by AI is not a futuristic concept. Such technology is already a part of many workplaces and will continue to shape the labor market and HR. Here's how employers and employees can successfully manage generative AI and other AI-powered systems.

Advertisement