The 2023-24 snapshot of where workplaces are now and where they plan to go shows continuing concern over the effects of inflation and difficulties in recruiting well-qualified talent. Yet, facing largely stagnant budgets and headcounts in 2024, many organizations are planning to direct more resources toward developing and supporting their current workforce rather than toward attracting new hires.
HR departments are judiciously testing the AI waters, with a quarter currently using AI applications for specific purposes such as recruitment and employee professional development. Plans for 2024 reveal steady AI adoption in more organizations, but in general, this area is taking a backseat to other, more urgent priorities. HR professionals continue to express positive attitudes toward their workplace. Yet many are working beyond capacity and without sufficient staff for the workload, leading more HR employees than non-HR employees to seek positions in other organizations.
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