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Employer Opportunities and Challenges in the Digital Economy

SHRM Research and the Aspen Institute surveyed 844 HR professionals across 8 U.S. cities with notable Latino populations to identify the digital skills organizations need now and in the future

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The demand for digital skills in the workplace has never been greater, and it is essential that both employers and employees are equipped with the right tools to succeed in this digital economy. However, data shows that Latino workers are the segment of the workforce most at risk of job displacement due to automation and digitalization. 

Given the critical need for a workforce equipped with the right digital skills and the unique challenges faced by the Latino community in this digital age, SHRM Research and the Aspen Institute surveyed 844 HR professionals across eight U.S. cities with notable Latino populations: Atlanta, Chicago, El Paso, Miami, Philadelphia, Phoenix, San Antonio, and San Bernardino, to identify the digital skills organizations need both now and in the future, to understand what challenges organizations face in the digital world, and to provide pathways to develop these needed skills and enhance workers’ participation in the digital economy.

​Download the executive summary and city fact sheets here


​An organization run by AI is not a futuristic concept. Such technology is already a part of many workplaces and will continue to shape the labor market and HR. Here's how employers and employees can successfully manage generative AI and other AI-powered systems.