SHRM developed this guide using the same general-purpose AI tools it describes. The prompts are intended as starting points and may need to be adapted, reviewed, and validated for your specific use case.
AI can help you get more done with the HR work you already do, from drafting and summarizing to organizing information and generating ideas. But it does not know your organization, your people, your policies, or your obligations unless you provide that context. This prompt gives you a starting point, with space to add the unique information AI needs to support your work.
Prompt — Analyze Feedback on Change Initiatives
Replace everything in brackets before you run it.
Analyze feedback on a change initiative.
The change: [what changed]
What success looks like: [be specific — what should people understand, feel, and do differently]
When this feedback was collected: [point in the change]
Audience segments: [directly affected / managers / unaffected]
Feedback:
[PASTE — REMOVE NAMES AND ANY DETAIL IDENTIFYING AN INDIVIDUAL OR A TEAM TOO SMALL TO REPORT ON]
Give me:
- Themes ranked by frequency, with counts and quotes
- Separately: do people UNDERSTAND the change, do they SUPPORT it, and are they DOING anything differently. These are three different questions.
- How themes differ across the segments.
- Specific misunderstandings that keep recurring — these are communication failures I can fix.
- Practical obstacles people name that are not about attitude.
- What is conspicuously absent.
Rules:
- Report criticism at full strength. Do not soften it.
- Real counts, not impressions.
- Distinguish resistance to the change from genuine practical obstacles — these are frequently confused and need opposite responses.
- Flag separately anything describing harassment, discrimination, or a safety concern.
Write in plain, everyday language. Do not use jargon or invented terms; if a simpler word exists, use it.
[Optional, if available: give the AI your organization's style guide, brand voice guide, or writing standards document alongside this prompt so the output matches how we write.]
Check Before You Publish
Before you publish, review the AI-generated draft carefully. You are responsible for the final version.
- Check facts, figures, dates, requirements, and other details against the information you supplied or the original source.
- Paste in any legally required or compliance-sensitive language yourself. Do not let AI generate it.
- Confirm nothing was invented, assumed, or taken out of context.
- Verify that the final version reflects your organization, your audience, and the purpose of the work.
Use your judgement as an HR professional. AI can assist with the work, but you make the final call. Looking for more prompts? Explore the AI Prompts Guide for HR for more prompts and templates to support your HR work.
Combine AI with Human Intelligence
Explore SHRM’s AI+HI Specialty Credential to learn how to use AI strategically while applying the human judgment HR work requires.
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