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Application Services Manager

Job Summary:

The Application Services Manager will manage, direct, and support deployment, maintenance, and other services related to the software applications used within the organization.

Supervisory Responsibilities:

  • Oversees the schedules and projects assigned to application services members.
  • Hires and trains members of the application services team.
  • Conducts performance evaluations that are timely and constructive.
  • Handles discipline and termination of employees as needed and in accordance with company policy.


  • Directs, oversees, and assists with the selection, implementation, and installation of software applications used by the organization.
  • Provides guidance and consultation on applications and related services to other departments, which may include reviewing system documentation, feasibility, design, testing, and implementation.
  • Coordinates the resources needed to meet client and/or business objectives related to software applications.
  • Assesses hardware/software systems, applications, and processes to facilitate a larger information systems (IS) strategy.
  • Develops and authenticates IS business continuity plans.
  • Develops and adheres to departmental budget.
  • Ensures compliance with applicable company, state, and federal laws, statutes, and regulations, as appropriate.
  • Performs other related duties as assigned.

Required Skills/Abilities:

  • Excellent verbal and written communication skills.
  • Mastery of Microsoft Office Suite or related software.
  • Mastery of [insert specific software used in organization].
  • Ability to solve technical and operational problems.
  • Working knowledge of communication technology.
  • Thorough understanding of internet/intranet, including experience with specific network environments and protocols in use at the organization.
  • Ability to produce and maintain necessary documentation.
  • Excellent customer service and project management skills.

Education and Experience:

  • Bachelors degree in IS, Engineering, Computing, or related field required; Masters degree preferred.
  • Substantial experience in IS, with successful experience managing major, complex applications development projects.

Physical Requirements:

  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.


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