Job Summary:

The Mail Center Supervisor will oversee all operations of the mail center including routing, postage, and management of staff.

Supervisory Responsibilities:

• Hires and trains mail center clerks and maintains employment files.
• Oversees the day-to-day workflow of the department including job assignments and scheduling.
• Conducts performance evaluations that are timely and constructive.
• Handles discipline and termination of employees as needed and in accordance with company policy.

Duties/Responsibilities:

• Schedules and prioritizes mailroom services.
• Picks up, delivers, and processes interdepartmental and external (U.S., international) mail, parcels, and other materials.
• Operates mailroom machinery including postage metering and document insertion equipment; performs basic maintenance as needed.
• Maintains and develops records for billing, inventory, mailing, and parcel shipping.
• Orders materials and supplies needed for the mail center.
• Develops and maintains relationships with vendors, departmental customers, and other related individuals.
• Oversees and maintains mail center budget.
• Negotiates maintenance and new purchase contracts for machinery.
• Oversees gathering, storage, and redistribution of surplus property.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Excellent managerial skills.
• Excellent communication skills.
• Thorough understanding of U.S. postal regulations.
• Ability to prioritize, plan, and organize work.
• Ability to use or learn to use mail center equipment and software.

Education and Experience:

• At least two years of related experience, or equivalent combination of training, education, and experience to provide necessary knowledge and abilities.

Physical Requirements:

• Must be able to travel as needed.
• Must be able to lift, push, pull, carry, and move items weighing over 70 pounds.