Capterra’s latest HR research examines the most pressing challenges organizations face in a rapidly evolving workplace. From skills gaps to AI adoption, the study highlights where HR leaders are focusing their efforts to drive growth, efficiency, and employee engagement.
Their HR study reveals that training and upskilling are the top challenges for HR leaders, driven by rapid technological change and evolving job roles. Ongoing learning, supported by digital tools like LMS and skill management software, is essential to close the skills gap—especially as onboarding new users remains a key pain point.
Recruiting skilled talent is the second biggest challenge. Companies using AI in HR software report better hiring outcomes and improved candidate experiences compared to those without AI. AI also boosts employee engagement and satisfaction by automating routine tasks and enabling more meaningful work.
However, to maximize AI’s benefits and minimize risks, HR professionals should:
- Understand AI’s capabilities and limitations
- Ensure data quality for accurate and fair outcomes
- Address ethical considerations in implementation
- Establish clear policies for responsible AI use
- Maintain transparency with employees about AI’s role
- Conduct regular audits to ensure compliance and fairness
Register now and join this webinar to explore practical strategies for leveraging AI responsibly, improving hiring outcomes, and closing the skills gap—all while boosting engagement and productivity.
Meet the Presenter
SHRM certification has approved this webinar for 1 PDC toward SHRM-CP or SHRM-SCP recertification. A program code will be provided at the end of the webinar.