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Digital Transformation and the Workplace

Technology and users' trust in it have progressed to place consumers in direct contact with the database they previously had interacted with passively. Today's transactions take fewer points to reach the same destination. It's the concept of innovation in action: the digital transformation. The nearly universal use of Internet and mobile technology has changed the way we interact, shop, run errands, and generally go about our days and nights -- with more change since 2000 than in the last 50 years of the 20th century.

One area in the U.S. has yet to catch up: the workplace. With today's workforce expecting business technology on the job, it may be up to you to point the C-suite in the right direction.

What Is HR’s Ethical Responsibility in the Digital Transformation Age?
SHRM | Aug 2019

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Digital transformation goes far beyond chasing the latest bit of tech or plugging gaps with widgets and apps. This is the type of misguided interpretation of that leads to wasted technology investments. True transformation requires thinking holistically about how to integrate digital workflows into every corner of the company—all while putting employees at the heart of the journey.
Does Your Workplace Spark Joy?
Forbes | May 2019

Retailers are paying the price of not adapting to the times. HR departments can’t afford to not adapt. They are in a position to help set the tone for how to address digital transformation across their organizations.
HR Takes A Page from the Retail Digital Transformation Playbook
HR Technologist | Jun 2019

A recent survey of directors, CEOs, and senior executives found that digital transformation (DT) risk is their #1 concern in 2019. Yet 70% of all DT initiatives do not reach their goals. Of the $1.3 trillion that was spent on DT last year, it was estimated that $900 billion went to waste. Why do some DT efforts succeed and others fail?
Digital Transformation Is Not About Technology
Harvard Business Review | Mar 2019

Your digital transformation is doomed unless you empower employees to succeed in the digital era. Here's how to craft a workplace that boosts engagement and agility.
Digital workplace strategy: 10 steps to greater agility, productivity
CIO | Jan 2019

Can you really afford to keep doing the same old newsletters and emails that no-one is reading or interested in? An engaged workforce is a loyal one.
Digital transformation and the workplace
Information Age | Jan 2019

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​An organization run by AI is not a futuristic concept. Such technology is already a part of many workplaces and will continue to shape the labor market and HR. Here's how employers and employees can successfully manage generative AI and other AI-powered systems.