Share

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Vivamus convallis sem tellus, vitae egestas felis vestibule ut.

Error message details.

Reuse Permissions

Request permission to republish or redistribute SHRM content and materials.

Administrative Secretary




Job Summary:

The Administrative Secretary provides high-level clerical support to an executive, director, or department head-level employee, performing a variety of secretarial duties and skilled tasks that may include preparing reports, conducting research, and collecting data.

Supervisory Responsibilities:

  • May train, supervise, and provide feedback on tasks performed by lower-level clerical staff.

Duties/Responsibilities:

  • Provides high-level administrative support to an assigned executive or director-level employee.
  • Collects requested data and information from various sources including email and other correspondence, meeting minutes and records, and other documents; prepares summaries of findings and/or other related written correspondence as requested.
  • May conduct research (within skills and expertise) to assist with projects or inquiries.
  • Coordinates and schedules travel, meetings, and appointments.
  • Prepares agendas and schedules for meetings, conferences, and other assigned events; takes and distributes minutes or other notes as requested.
  • Responds to and resolves administrative inquiries and questions.
  • Welcomes and directs visitors and clients.
  • Answers and transfers phone calls, screening when necessary.
  • Performs other general clerical and secretarial duties as requested, which may include recordkeeping, managing petty cash, maintaining office supplies and coordinating equipment maintenance, and handling packages and correspondence.
  • Performs other related duties as assigned.

Required Skills/Abilities:

  • Detail-oriented and professional.
  • Exceptional communication skills.
  • Extremely proficient with Microsoft Office Suite.
  • Basic understanding of office equipment.
  • Basic understanding of clerical procedures and systems such as recordkeeping and filing.
  • Ability to work independently and reliably.
  • Flexible and adaptable in various situations and when interacting with many different personalities.
  • Ability to organize and prioritize tasks including delegation of tasks when appropriate.
  • Knowledge of, or ability to quickly acquire, familiarity with the roles and function of the assigned department, and any specifically applicable laws or guidelines.

Education and Experience:

  • Associates degree required, Bachelors degree in related field preferred.
  • Three to five years of experience in a related role required with some supervisory experience preferred.

Physical Requirements:

  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.

Advertisement

​An organization run by AI is not a futuristic concept. Such technology is already a part of many workplaces and will continue to shape the labor market and HR. Here's how employers and employees can successfully manage generative AI and other AI-powered systems.

Advertisement