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Employee Experience

Creating workplaces that prioritize employee satisfaction, engagement, and well-being to drive performance and retention.

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The Importance of Employee Experience

When organizations prioritize the employee experience, they see measurable gains in productivity, innovation, and retention. From shaping workplace culture to designing hybrid work models, HR teams are reimagining how employees interact with their companies.

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Struggling to improve engagement or workplace culture? 

Ask a SHRM Knowledge Advisor for practical solutions to boost employee satisfaction and retention.

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Key Data Trends

Highlighting key opportunities for improvement in employee experience.

42%


Employee experience and engagement together account for 42% of turnover intent, highlighting their powerful influence on retention.

34%


U.S. workers reporting a lack of recognition for their contributions

25%


US Workers cite insufficient collaboration or support within their teams

15%


US Workers note unfair performance evaluations

6X


Engaged employees are 5.6x more likely to have high job satisfaction

6X


Employees in positive work cultures are 5.7x more likely to have high job satisfaction

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Employee Engagement: Elevating the Human Experience

Create a more meaningful workplace with SHRM’s Employee Engagement: Elevating the Human Experience program.

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Latest News

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Blog
It's Time to Retire This One Annoying HR Form for Good

Discover why the traditional subrogation form is costing you money and frustrating employees. See how new technology is changing the process for the better.

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Feature
Why Insider Threat Prevention Demands a Cultural Solution

Insider threats are rising as a top cybersecurity risk. Learn how HR and culture can prevent costly breaches and protect organizations from human-driven dangers.

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Feature
Discovering Ikigai: Redefine Your Work/Life Purpose

Explore how ikigai, a Japanese idea for life’s purpose, gets at the heart of vital daily questions that can affect work/life harmony and may boost engagement.

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News
Can Employers Ban Political Apparel at Work? Here's What to Know

Learn how employers can navigate workplace policies on political gear, balancing free expression with civility, anti-harassment laws, and respectful workplace practices.

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Build Workplaces Where People Stay and Thrive

From engagement strategies to culture-building tools, SHRM membership gives you everything you need to design workplaces that boost retention and performance.

Become a SHRM Member and start transforming the employee experience.

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Newest Member Resources

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Toolkit
Managing Political and Social Expression in the Workplace

Access expert guidance and practical tools for managing political and social expression at work. Build a respectful, inclusive, and compliant workplace culture.

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Quiz: How Much Do You Know About Managing Political Discussions in the Workplace?

Test your knowledge on political conversations in the workplace and find out how to foster civil discourse, reduce incivility, and support employee well-being.

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Express Requests
Suicide Prevention and Awareness (Sep)

September is Suicide Prevention Awareness Month—an effort to destigmatize suicide, educate the public on the importance of mental health care and provide prevention resources to those who need them.

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Template: Workplace Civility Memo After a Controversial News Event

Download SHRM's workplace civility memo template to address controversial news events. Maintain professionalism and prevent disruptions at work.

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Incivility is rising. How does your team measure up?

SHRM’s latest Civility Index finds civility is a competitive edge, driving greater psychological safety and team cohesion. See what the data says — and how to take action.

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