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Employee Experience

Creating workplaces that prioritize employee satisfaction, engagement, and well-being to drive performance and retention.

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The Importance of Employee Experience

When organizations prioritize the employee experience, they see measurable gains in productivity, innovation, and retention. From shaping workplace culture to designing hybrid work models, HR teams are reimagining how employees interact with their companies.

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Struggling to improve engagement or workplace culture? 

Ask a SHRM Knowledge Advisor for practical solutions to boost employee satisfaction and retention.

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Key Data Trends

Highlighting key opportunities for improvement in employee experience.

42%


Employee experience and engagement together account for 42% of turnover intent, highlighting their powerful influence on retention.

34%


U.S. workers reporting a lack of recognition for their contributions

25%


US Workers cite insufficient collaboration or support within their teams

15%


US Workers note unfair performance evaluations

6X


Engaged employees are 5.6x more likely to have high job satisfaction

6X


Employees in positive work cultures are 5.7x more likely to have high job satisfaction

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Employee Engagement: Elevating the Human Experience

Create a more meaningful workplace with SHRM’s Employee Engagement: Elevating the Human Experience program.

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Latest News

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Feature
Beyond Bonuses: How to Recognize Employees During Tough Times

Monetary awards might not be as common due to tighter budgets. Explore other ways to prioritize employee recognition, and why it matters.

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Feature
How Employers Can Help Manage Employees’ End-of-Year Stress

Financial concerns, holiday stress, work pressures, end-of-year deadlines, and more are ramping up. Here’s how employers can help their employees during this time of year.

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Viewpoint
Ask HR: Should I Tell My Boss I’m Using AI at Work?

Before you keep using AI under the radar, here’s what transparency can do for your career.

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Viewpoint
Ask HR: When Do After-Hours Messages Cross a Line?

Constant availability isn’t always commitment. Learn how to clarify expectations and draw boundaries without harming your reputation.

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Build Workplaces Where People Stay and Thrive

From engagement strategies to culture-building tools, SHRM membership gives you everything you need to design workplaces that boost retention and performance.

Become a SHRM Member and start transforming the employee experience.

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Newest Member Resources

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How-to Guide
How to Do a Culture Audit

Conducting a culture audit helps HR leaders assess workplace values, behaviors, and alignment. Use this step-by-step guide to strengthen your organization’s culture.

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How-to Guide
How to Evolve Your Culture to Be More Growth-Minded

Transform your organization’s culture with actionable steps for building a growth-minded workplace. Gain strategies to drive innovation and long-term success.

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Form
Employee Survey: Satisfaction with HR Department

Use this survey to assess how well HR meets employee needs. Measure satisfaction with HR support, communication, and services to inform data-driven decisions.

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Policy
Designing a Bonus Policy to Motivate and Retain Top Talent

Strengthen your talent management strategy with this customizable bonus policy template. Motivate high-performing employees and support retention goals.

Civility around a table

Incivility is rising. How does your team measure up?

SHRM’s latest Civility Index finds civility is a competitive edge, driving greater psychological safety and team cohesion. See what the data says — and how to take action.

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