Learning

SHRM Educational Programs

​Now that you have completed SHRM's Behavioral Interviewing: Competitive Practices for Hiring Smart seminar, use the resources below to extend your learning beyond the classroom and to support your needs back at work. 

Templates

Critical Incidents

​Guidance for hiring managers as they gather critical incidents about a position on their team.

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​Ratings

A tool to help HR or hiring managers develop a rating scale and rating guide to assess the responses provided during a behavioral interview.

​DOWNLOAD (PDF)
​Interview Guide

A sample template designed to help HR prepare an interview guide with worksheets to distribute to all interviewers.

DOWNLOAD (PDF)
​Behavioral Interview Questions

Guidance to help hiring managers develop lead and probing behavioral interview questions.

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Samples

​Interview Questions (Competencies/KSAs)

Sample questions designed to guide HR professionals or hiring managers assess the competencies of job candidates.

Member-only content.

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​Sample Job Descriptions

Sample job descriptions which provide a starting point for hiring managers to view/reflect upon as they build their own job descriptions with their staff.

Member-only content.

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Training Materials

Hiring Manager Training Course

PPT course template to use as a basis for preparing hiring managers to conduct behavioral interviews.

DOWNLOAD (PPT)​
DOWNLOAD (PDF)
​Critical Incident Worksheet

Worksheet used in conjunction with the Hiring Manager training.

DOWNLOAD (PDF)​​

Developing a Rating Guide Worksheet
Worksheet used in conjunction with the Hiring Manager training.

DOWNLOAD (PDF)

​Writing Behavioral Interview Questions Worksheet

Worksheet used in conjunction with the Hiring Manager training.

DOWNLOAD (PDF)​​

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