Reasons why employers may need clearer career paths and ladders include:
- An inability to find, recruit, and place the right people in the right jobs.
- Employee disengagement.
- Employee demands for greater workplace flexibility.
- A desire to demonstrate your organization's commitment to fairness and equal opportunity.
- Limited opportunity for advancement in flatter or smaller organizations.
- Organizational culture change.
The ongoing U.S. labor shortage is another selling point for creating formal career paths and ladders. Providing workers with clear paths to advancement may help improve retention, reduce skills gaps, increase productivity, and contain costs. The September 2025 labor market review from SHRM indicated that the labor market remains soft.
According to SHRM research on the state of mental health in 2023, opportunities for growth within the workplace represent the single biggest factor in employees' overall mental well-being — even more than job security. Globally, this is also a key factor in an employee's decision to remain with their current employer. Experts say that employees who believe their employers make effective use of their talents and abilities are overwhelmingly more committed to staying on the job.
Organizational Benefits
Managing employee perceptions of career development opportunities is a key to enhancing engagement and loyalty among employees. Aligning the employee's career goals with the strategic goals of the organization helps the employer:
Differentiate itself from labor market competitors. Even a relatively small employer investment has a positive impact on loyalty, as this successful restaurant chain demonstrates.
Retain key workers. Critical workers include those who drive a disproportionate share of key business outcomes, significantly influence an organization's value chain, or are in short supply in the labor market.
Keep younger workers. For example, both Millennials (born 1981-1996) and members of Generation Z (born 1997-2012) prioritize career development as part of their job benefits package.
Support deskless workers. AI-driven automation is disrupting the traditional career pathways of deskless employees in blue-collar industries, who have a higher turnover rate than office employees. New pathways built around AI technology are emerging.
Decrease turnover. The cost of turnover can be significant, including lost productivity, institutional knowledge, and relationships, as well as added burdens on remaining employees. Sixty-five percent of employers rate professional and career development employee benefits as "very" or "extremely" important in the SHRM 2025 Employee Benefits Survey.